Privacy Policy

Introduction

OoruPro is a hyperlocal mobile application developed by SHENai Private Software Solutions. The application helps users connect with nearby service providers and small businesses, making everyday services easier and more accessible.

OoruPro is designed to support local communities by providing a digital platform where users can discover, contact, and engage with trusted local professionals.

Our Mission

• Connect local service providers with service seekers
• Support small businesses and local workers
• Simplify access to nearby services
• Build trust through transparency and user feedback

Why OoruPro?

• Easy-to-use platform
• Native language support
• Chatbot assistance
• Local community focus
• Supports local economy
• Secure and user-friendly

Scope of This Privacy Policy

This policy applies to all users and service providers who use the OoruPro application. It explains:

• What data we collect
• How we use data
• How data is shared
• User rights related to personal data

Personal Data We Collect

Data Provided by Users

We collect personal data that users voluntarily provide, including:

• Name
• Mobile number
• Email address (optional)
• Service preferences
• Business details (for service providers)

Device and Technical Data

When you use the app, we automatically collect:

• Device type
• Operating system
• App usage activity
• IP address
• Device identifiers

Location Data

With user permission, OoruPro collects approximate location data to show nearby services. Location sharing is optional and controlled by the user.

How We Collect Data

We collect personal data through:

• User registration and profile updates
• App usage analytics
• Support interactions
• Third-party analytics and service partners

Users may choose not to provide certain information, but some features may not function properly.

How We Use Personal Data

Your personal data is used to:

• Operate and maintain app services
• Create and verify user accounts
• Show location-based service recommendations
• Send service updates and support notifications
• Improve application performance
• Respond to customer support requests
• Comply with legal obligations

Cookies and Tracking Technologies

OoruPro may use cookies and tracking technologies to:

• Enhance user experience
• Analyze app usage patterns
• Diagnose technical issues

Users can control cookie settings through device or browser settings.

Sharing of Personal Data

Personal data may be shared only in limited cases:

• With service providers required to operate services
• With trusted third-party partners such as hosting or analytics providers
• With legal authorities when required by law

All third parties must follow applicable privacy and security standards.

User Rights

Users have the right to:

• Access personal data
• Update personal information
• Opt out of marketing communication
• Request account and data deletion

Users can contact support to exercise these rights.

Account and Data Deletion

Users may request deletion of their account and stored data by contacting support. Some data may be retained for legal or operational purposes.

Data Security

OoruPro implements industry-standard security measures to protect user data from unauthorized access, misuse, or loss. While we take strong precautions, no digital platform can guarantee complete security.

Data Retention

User data is retained only as long as necessary to:

• Provide app services
• Meet legal requirements
• Resolve disputes

Anonymous and aggregated data may be stored indefinitely for analytics.

Policy Updates

OoruPro may update this Privacy Policy periodically to reflect changes in technology, law, or service improvements. Updated versions will be available within the application.

Continued use of the app indicates acceptance of the updated policy.

Contact Information

If you have any questions regarding this Privacy Policy, please contact: